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Shipping ๐Ÿšš
 

Shipping in the USA ๐Ÿ‡บ๐Ÿ‡ธ
Shipping Method: USPS 3-8 business days ๐Ÿ“ฆ | USPS Priority Mail 1-4 business days ๐Ÿš€. Tracking provided.

Shipping to Canada ๐Ÿ‡จ๐Ÿ‡ฆ
Shipping Method: USPS 6-21 business days ๐ŸŒ. Tracking provided.

Shipping to Other Countries ๐ŸŒ
Shipping Method: USPS 9-32 business days ๐ŸŒŽ. Tracking provided.
 

Processing Time โณ
On average, processing to prepare your stencil takes 1-4 business days ๐Ÿ› ๏ธ. All our products are made to order with high quality, so we take the necessary time to ensure perfection! โœจ Delays may occur during holidays or weekends ๐ŸŽ‰.
Once your order is processed, it will arrive within the estimated time frame provided above ๐Ÿ“…. If any delays occur, we will notify you promptly ๐Ÿ“ฒ to ensure your satisfaction.

If you have any questions about shipping, simply contact us ๐Ÿ“ง and we'll get back to you ASAP! Your satisfaction is our priority! ๐Ÿ˜„
 

Returns & Exchanges ๐Ÿ”„

At Drafted Designs, we strive to provide the most accurate product descriptions ๐Ÿ“. We want you to know exactly what you’re ordering. Please review our return policy below:
 

Return Policy ๐Ÿ”™:
Our return policy lasts for 14 days โฐ. If 14 days have passed since you received your products, unfortunately, we cannot offer a refund or exchange.

To process a return, we require an order number or your last name.

Personalized items may not be returned or exchanged unless they are damaged or defective ๐Ÿ”ง.
 

Damaged Product / Manufacturer Defect ๐Ÿšจ:
If your product arrives damaged due to shipping ๐Ÿ“ฆ or a manufacturer’s defect ๐Ÿญ, we offer a 100% refund ๐Ÿ’ต or exchange ๐Ÿ”. Please provide a photo as evidence via contact us ๐Ÿ“ง.
 

Not As Described ๐Ÿ“‹:
If the product doesn't match the description ๐Ÿง, we will offer a refund ๐Ÿ’ธ or exchange ๐Ÿ”„ for a different item. Simply reach out to contact us ๐Ÿ“ง.
 

Product Lost in Transit ๐Ÿšš๐Ÿ’จ:
If your product doesn't arrive because it was clearly lost in transit, and tracking shows it wasn't delivered ๐Ÿšซ, we will either send a replacement ๐Ÿš€ or issue a full refund ๐Ÿ’ฐ (this applies after the estimated shipping time has passed). If tracking shows the item was delivered but you didn’t receive it, we will offer a free replacement ๐Ÿ”„. For a refund, we’ll need to file a claim with USPS ๐Ÿ“จ. If the claim is approved, you will receive a refund ๐Ÿ’ต. If USPS denies the claim, we unfortunately cannot provide a refund.
 

Exchanges ๐Ÿ”„:
To exchange a product, ship it back to us ๐Ÿ“ฆ. Once we receive it (usually within 3-7 business days ๐Ÿ“ฌ), we will ship out the new item ASAP ๐Ÿš€.
 

Eligibility for Returns & Exchanges โœ…:
Your item must be unused and in the same condition you received it ๐ŸŒŸ. It should be in its original packaging ๐Ÿ“ฆ.
 

Late or Missing Refunds ๐Ÿ’ณ:
Check your bank account for the refund status ๐Ÿ’ต. Processing usually takes 3-5 business days โณ. If you’ve done this and haven’t received your refund, please contact us ๐Ÿ“ง.

If you have any questions or concerns ๐Ÿ’ฌ, feel free to reach out to us anytime ๐Ÿ“ฒ. We're here to assist you! ๐Ÿ˜„

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